Privacy Policy

Thank you for visiting our website www.wirelane.com or our application for mobile devices, Wirelane app (hereinafter: “app”) and for your interest in our company. The protection of your personal data is an important matter to us. Personal data is information concerning personal or material relationships of an identified or identifiable natural person. This includes e.g. name, address, telephone number and date of birth, but also all other data which can be linked to an identifiable person.

Since personal data enjoys particular legal protection, it is collected by us only insofar as is required to provide our website and to render our services. We will outline below what personal information we record during your visit to our website and how we use this information.

Our data protection practices are consistent with legal regulations, in particular those of the Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and the General Data Protection Regulation of the EU (GDPR). We will collect, process and store your personal data exclusively insofar as this is required for the functional provision of this website and our content and services and for processing requests and, if necessary, processing orders/contracts, but only insofar as there is a legitimate interest for doing so within the meaning of Art. 6 Paragraph 1 Clause 1 f GDPR or another permission. Only when you have given your prior consent separately will your personal data also be used for additional purposes precisely determined in the consent, e.g. for the transmission of commercial information by newsletter.

  1. Controller within the meaning of Art. 4 Paragraph 7 GDPR

The controller within the meaning of the GDPR and other national data protection laws of the Member States and other provisions under data protection law is:

Wirelane GmbH
Prinzregentenplatz 15
81675 München

Email: info@wirelane.com
Tel.: +49 (0) 681 992788 0
Fax: +49 (0) 681 992788 10

  1. Name and address of the data protection officer

Martin Kerz
DURY Compliance & Consulting GmbH
Beethovenstr. 24
66111 Saarbrücken

  1. Provision of the website/app and creation of log files

Each time our website is accessed or our app is used, our system automatically records data and information of the computer system of the accessing end device. The following data are collected in doing so:

  • Scope of the processing of data

(1)     Information concerning the browser type or the app and the version used

(2)     The operating system of the accessing device

(3)     The IP address of the accessing device

(4)     Date and time of access

(5)     Websites and resources (images, files, additional page content) which were accessed on our website or via the app.

(6)     Websites from where the system of the user arrived to our website (referrer tracking)

This data is stored in the log files of our system. This data is not stored together with personal data of a specific user such that individual users cannot be identified.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 f GDPR (legitimate interest). Our legitimate interest is to ensure the following, outlined purpose is achieved.

  • Purpose of data processing

Logging is carried out to maintain compatibility of our website and our app for all visitors as far as possible and to combat misuse and for troubleshooting. To this end, it is necessary to log the technical data of the accessing end device in order to be able to respond as quickly as possible to display errors, attacks on our IT systems and/or errors in functionality on our website or our app. We also use the data to optimise the website and our app and to generally ensure the security of our computer systems.

  • Duration of storage

The aforementioned technical data is erased as soon as it is no longer required to ensure compatibility of the website or the app for all visitors, but at the latest 3 months following use of our website or our app.

  • Possibility to object and to rectify

The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

  1. Special functions

Our site offers you different functions during the usage of which personal data is collected, processed and stored by us. We will explain below what happens with this data:

 

  •        Contact form(s):
  • Scope of the processing of personal data

The data entered by you into our contact form.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 a GDPR (implied consent)

  • Purpose of data processing

We will use the data recorded via our contact form or via our contact forms only for processing specific contact requests that arrive via the contact form.

  • Duration of storage

The data collected will be immediately erased after your request has been processed, insofar as there is no legal retention period.

  • Possibility to object and to rectify

The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

 

  •        Log-in area:
  • Scope of the processing of personal data

The registration and log-in data input by you on our site.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 a GDPR (implied consent)

  • Purpose of data processing

You have the option of using a separate log-in area on our website or in our app. If you have forgotten your password or your user name for this area, you can arrange for this data to be resent to you after previously submitting your contact details (email address). The usage data resulting from the use of the log-in area is collected, stored and processed by us only to combat misuse and fix interruptions or to maintain functionality. This data is not used for any other purposes or provided to third parties.

We have no access to the passwords used by you. We store them exclusively in an encrypted format. The passwords are also only stored in an encrypted format on your end device.

  • Duration of storage

The data collected is stored for as long as you maintain a user account with us. The data collected as part of the function of ‘forgot user name or password’ is used only for the purposes of resending forgotten access details.

  • Possibility to object and to rectify

The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

 

  •        Rating function:
  • Scope of the processing of personal data

The data entered by you into the form fields.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 a GDPR (implied consent)

  • Purpose of data processing

Acceptance and publication of your rating on our website and, insofar as you explicitly consent, also on the internet platforms of our rating service providers.

  • Duration of storage

Your rating will be stored and published for an unlimited period of time. We reserve the right to erase it without specifying reasons and without prior or subsequent information.

  • Possibility to object and to rectify

You may delete your rating at any time. The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

 

  •        Comment function:
  • Scope of the processing of personal data

The personal data left by you in your comment.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 a GDPR (implied consent)

  • Purpose of data processing

Acceptance and publication of your comment on our website or in our app.

  • Duration of storage

Your comment will be stored and published for an unlimited period of time. We reserve the right to erase it without specifying reasons and without prior or subsequent information.

  • Possibility to object and to rectify

We will delete your comments without delay upon your request. Please use the “delete function” to do so or contact us. The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

 

  •        Form for newsletter request:
  • Scope of the processing of personal data

We use a newsletter program of the company Newsletter2Go GmbH, Köpenicker str. 126, 10179 Berlin (following “Newsletter2Go”). By subscribing to the newsletter on our website we receive the e-mail address used for the subscription and if necessary further contact details, as far as you provide them via the registration form. An e-mail sent to you by us will might cause your e-mail program to transmit personal data to Newsletter2Go, since an e-mail sent by us within the scope of the newsletter will normally download data for the better graphical visualisation of the newsletter (e.g. in the form of images from the Newsletter2Go or our website-servers).

  • Legal basis for the processing of personal data

Legal basis for the processing of data is the existing data processing agreement with Newsletter2GO pursuant to Art 28 GDPR and Art. 6 Paragraph 1 a GDPR (implied consent) and Art 6 Paragraph 1 f GDPR (legitimate interests). The legitimate interest is to ensure a faultless function and visualisation of the newsletter.

  • Purpose of data processing

The data included in our request mask of our newsletter is used by us exclusively to send our newsletter and to ensure the visualisation and proper functioning of the newsletter in your e-mail program. In the newsletter we will inform you about all our services and our news. We will send you a confirmation email following the request containing a link that you have to click to complete the request for our newsletter (double opt-in).

  • Duration of storage

Our newsletter can be stopped at any time by clicking the unsubscribe link also contained in every newsletter. Your data will be deleted by us without delay after you have unsubscribed. Your data will also be deleted by us without delay in the case of an incomplete request. We reserve the right to erase it without specifying reasons and without prior or subsequent information.

  • Newsletter-analysis

For the purpose of statistical analysis of the newsletter, we evaluate the retrieval of the newsletter and clicks on links which are contained in the newsletter. For this analysis the e-mails sent by us contain so-called web-beacons or tracking-pixel, which are one-pixel-images saved on our website. In the newsletter included links contain an ID to evaluate how often these links were clicked on. The data is anonymously stored only for statistical usage and are not linked to the single newsletter-recipients.

Please note that the analysis above is not possible if you have disabled the visualisation of images in your e-mail program by default. In this case the newsletter is not visualised completely and you may not be able to use the full functionality. Once you visualise the images manually and click on the links contained in the newsletter, the analysis above will take place.

  • Possibility to object and to rectify

The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

 

  •        QR scanner:
  • Scope of the processing of personal data

The data collected from you by means of the QR scanner.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 a GDPR (implied consent)

  • Purpose of data processing

You can use a separate QR scanner in the app. The usage data resulting from the use of the QR scanner is collected, stored and processed by us only to fulfil the function of the QR scanner or to maintain the functionality of the QR scanner. This data is not used for any other purpose or provided to third parties.

  • Duration of storage

The data collected is stored for as long as it is required for the function of the QR scanner.

  • Possibility to object and to rectify

The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

 

  •        Push notifications:
  • Scope of the processing of personal data

Use of an allocated ID which is allocated to the user device by the corresponding provider of the push service, depending on the operating system (iOS/Apple or Android/Google).

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 b GDPR (performance of a contract).

  • Purpose of data processing

Facilitating communication with the user in order to inform said user upon their request for news within the app.

  • Duration of storage

The data collected is stored for as long as it is required to use the push service.

  • Possibility to object and to rectify

You can deactivate the sending of the push notifications at any time by fully deactivating either push notifications via the settings of the app or removing the corresponding authorisation from the app in the system settings of your end device.

 

  •        Competition “Win a wall box”:
  • Scope of the processing of personal data

The data entered by you into our contact form.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 b GDPR (performance of a contract).

  • Purpose of data processing

We will use the data recorded via the participation form only for carrying out the competition.

  • Duration of storage

After the competition has been carried out, the data collected will be immediately erased, insofar as there are no legal retention periods.

  • Possibility to object and to rectify

The possibilities to object and to rectify are based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

  1. Information collected when downloading

When downloading the app, certain required information is transmitted to the app store selected by you (e.g. Google Play or Apple App Store), in particular user name, email address, the customer number of your account, the time of the download, payment information and the individual device identifier may be processed. This data is processed exclusively by the respective app store and is outside of our influence.

  1. Access to functions of your end device

The app requires access to certain functions of your end device so that all functions of the app can be used. The app requires the following authorisations:

- Location: This is required to display charging locations in your vicinity.

- Camera: This is required to scan QR codes.

- Memory: This is required so that the app data can buffer offline on the end device.

The access is required exclusively for using the functions of the app. This data processing is justified in that the processing is required to perform the contract between you as the data subject and us according to Art. 6 Paragraph 1 b GDPR on using the app. Other data transfers are limited to the scenarios outlined in this privacy statement.

  1. Engaging external web services and processing of data outside of the EU

We use active Java Script content from external providers, so-called web services on our website and in the app. By accessing our website, these external providers may receive personal information concerning your visit to our website. Data may be processed outside of the EU in doing so. You can prevent this by installing a Java Script blocker such as e.g. the browser plug-in “NoScript” (www.noscript.net) or by deactivating Java Script in your browser. Doing so may result in functional limitations on websites that you visit.

We use the following external web services:

  • Bootstrapcdn.com

A webservice from the company, NetDNA LLC, Cahuenga Blvd Suite 630, 90068 Los Angeles (hereinafter:  Bootstrapcdn.com) is loaded on our website and in the app. If you have activated Java Script in your browser and have not installed a Java Script blocker, your browser may transfer personal data to: Bootstrapcdn.com. You can find additional information on the handling of the transferred data in the data privacy statement of Bootstrapcdn.com: https://www.bootstrapcdn.com/privacy-policy/ . You can prevent the recording and the processing of your data by Bootstrapcdn.com by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these e.g. at www.noscript.net or www.ghostery.com).

  • CloudFlare

A web service from the company, CloudFlare Inc., 101 Townsend St in 94107 San Francisco (hereinafter: CloudFlare) is loaded on our website and in the app. We use this data to ensure the complete functionality of our website and our app. In this context, your browser may transmit personal data to CloudFlare. The legal basis for the data processing is Art. 6 Paragraph 1 f GDPR.  CloudFlare has certified itself within the framework of the EU-US Privacy Shield Principle (see https://www.privacyshield.gov/list). The data is erased as soon as the purpose for its collection has been fulfilled. You can find additional information on the handling of the transferred data in the data privacy statement of CloudFlare: https://www.cloudflare.com/security-policy/?utm_referrer=https://www.google.de/ . You can prevent the recording and the processing of your data by CloudFlare by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these e.g. at www.noscript.net or www.ghostery.com).

  • Font Awesome

A web service from the company, Font Awesome, Inc., 1558 Massachusetts Ave, 02138 Cambridge (hereinafter: Font Awesome) is loaded on our website and in the app. If you have activated Java Script in your browser and have not installed a Java Script blocker, your browser may transfer personal data to: Font Awesome. You can find additional information on the handling of the transferred data in the data privacy statement of Font Awesome: https://fontawesome.com/privacy . You can prevent the recording and the processing of your data by Font Awesome by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these e.g. at www.noscript.net or www.ghostery.com).

  • Google Apis

A web service from the company, Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: Google Apis) is loaded on our website and in the app. We use this data to ensure the complete functionality of our website and our app. In this context, your browser may transmit personal data to Google Apis. The legal basis for the data processing is Art. 6 Paragraph 1 f GDPR. The legitimate interest is an error-free functioning of the website. Google Apis has certified itself within the framework of the EU-US Privacy Shield Principle (see https://www.privacyshield.gov/list). The data is erased as soon as the purpose for its collection has been fulfilled. You can find additional information on the handling of the transferred data in the data privacy statement of Google Apis: https://www.google.com/intl/de/policies/privacy/ . You can prevent the recording and the processing of your data by Google Apis by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these e.g. at www.noscript.net or www.ghostery.com).

  • website-check.de

A web service from the company, Website-Check GmbH, Beethovenstraße 24 in 66111 Saarbrücken, Germany (hereinafter: website-check.de) is loaded on our website. We use this data to ensure the complete functionality of our website. In this context, your browser will transmit personal data to website-check.de. The legal basis for the data processing is Art. 6 Paragraph 1 f GDPR (legitimate interest). The legitimate interest is an error-free functioning of the website. The data is erased as soon as the purpose for its collection has been fulfilled. You can find additional information on the handling of the transferred data in the data privacy statement of website-check.de: https://www.website-check.de/datenschutzerklaerung/ . You can prevent the recording and the processing of your data by website-check.de by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these e.g. at www.noscript.net or www.ghostery.com).

  • gravatar.com

A web service from the company, Auttomattic, Inc., 60 29th Street # 343 in 94110 San Francisco, USA (hereinafter: gravatar.com) is loaded on our website. We use this data to ensure the complete functionality of our website and our app. In this context, your browser will transmit personal data to gravatar.com. The legal basis for the data processing is Art. 6 Paragraph 1 f GDPR. The legitimate interest is an error-free functioning of the website. Gravatar.com has certified itself within the framework of the EU-US Privacy Shield Principle (see https://www.privacyshield.gov/list). The data is erased as soon as the purpose for its collection has been fulfilled. You can find additional information on the handling of the transferred data in the data privacy statement of gravatar.com: https://automattic.com/privacy/. You can prevent the recording and the processing of your data by gravatar.com by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these e.g. at www.noscript.net or www.ghostery.com).

  1. Information concerning the use of cookies
  • Scope of the processing of personal data

We use cookies on different sites in order to enable the use of certain functions on our website and the app. Cookies are small text files which your browser can store on your computer. These text files contain a characteristic string which enables a unique identification of the browser or the app when the website or the app is accessed again. The process of storing a cookie file is also called “setting a cookie”.

  • Legal basis for the processing of personal data

Art. 6 Paragraph 1 f GDPR (legitimate interest). Our legitimate interest is to maintain the full functionality of our website and our app, increase operability and enable a more tailored customer contact. We can identify Individual website visitors or app users using cookie technology only if the website visitor has previously provided us with corresponding personal data based on a separate consent.

  • Purpose of data processing

Cookies are set by our website or in the app in order to maintain the full functionality of our website and our app and improve operability. Cookie technology also allows us to recognise individual visitors using pseudonyms, e.g. an individual, random ID so that we can provide more tailored services.

  • Duration of storage

Our cookies are stored in your browser until erasure, or, if it is a session cookie, until the session has ended.

  • Possibility to object and to rectify

You can set your browser yourself at your discretion such that you can generally prevent cookies being set. You can decide on a case-by-case basis concerning the acceptance of cookies or to in principle accept cookies. Cookies can be used for different purposes, e.g. to detect that your access device has already had a connection to our web offering (permanent cookies) or to ultimately store viewed content (session cookie). We set cookies to provide you with increased user comfort. We recommend that you allow the acceptance of cookies from our web offering in order to use our comfort functions. The possibilities to object and to rectify are, for that matter, based on the general regulations outlined in this data privacy statement below on the right to object and the claim to erasure under data protection law.

  1. Data processing agreement

We work together with a service provider to provide the content of our website and this service provider supports us with providing the server capacities required to do so. Your data collected on the website and the app will be processed for this purpose on servers operated by the company, OVH GmbH, St. Johanner Str. 41-43, 66111 Saarbrücken. This company processes your data based on a data processing agreement according to Art. 28 GDPR which constitutes the legal basis for the disclosure of this data to these companies.

  1. Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing such that they are not accessible to third parties. In the case of unencrypted communication by email, complete data security cannot be ensured by us on the transfer path to our IT systems such that we recommend encrypted communication or mail in the case of information with a high confidentiality requirement.

  1. Withdrawal of consent - data access and modification request - erasure and locking of data

You have the right to free access to your stored data at reasonable intervals and a right to, at any time, rectify, lock or erase your data. Your data will be erased by us upon first request, if there are no legal regulations opposing this. You may at any time withdraw consent granted to us to use your personal data. You may, at any time, send access, erasure and rectification requests concerning your data and also suggestions to the following address:

Wirelane GmbH
Dudweiler Str. 56
66111 Saarbrücken

Email: info@wirelane.com
Tel.: +49 (0) 681 / 992788 0
Fax: +49 (0) 681 / 992788 10

  1. Right to data portability

You have a right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You can also request us to transmit this data to a third party upon your first instruction and without delay, insofar as the processing is based on consent according to Art. 6 Paragraph 1 a GDPR or Art. 9 Paragraph 2 a GDPR or on a contract according to Art. 6 Paragraph 1 b GDPR and the processing is carried out by us as part of automatic data processing.

In exercising this to data portability, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The rights and freedoms of others may not be adversely affected thereby.

The right to data portability does not apply for processing of personal data which is required to perform a task which is in the public interest or takes place in exercising public authority which was transferred to the controller.

  1. Right to lodge a complaint with a supervisory authority according to Art. 77 Paragraph 1 GDPR

If you have the suspicion that your data is being processed illegally on our website, you may, at any time, seek judicial clarification for the issue. Irrespective of this, you have the option of contacting a supervisory authority. The right to complain is available to you in the EU Member State of your residence, your workplace and/or the location of the supposed violation, i.e. you may choose the supervisory authority whom you contact at the above-mentioned locations. The supervisory authority, to whom the complaint was made, will inform you concerning the status and the result of your submission, including the option of legal remedy according to Art. 78 GDPR.